Shipping policy

Delivery & Shipping Information

At Coco Shop, we offer reliable international shipping. Please read this policy before placing your order.

1. Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays are processed on the next business day.

• Standard International Shipping: 7–14 days.

• Delivery times may vary depending on your location, customs, and local courier services.

• Shipping costs are calculated at checkout based on your location.

• Free shipping on orders above $20.

• Once your order ships, you will receive a tracking number by email.

• You can use it to follow your shipment online.

• International orders may be subject to import duties, taxes, or customs fees.

• These charges are the customer’s responsibility.

• Coco Shop is not responsible for packages lost after delivery has been confirmed by the courier.

• If your package arrives damaged, contact us within 48 hours of delivery with photos. We will arrange a replacement or refund.

• Please double-check your shipping address. We are not responsible for delays or losses caused by incorrect details provided by the customer.

• All delivery times are estimates.

• We ship worldwide and make every effort to ensure your order arrives safely.